General Information

What happens if I don't like the items or they do not fit?

Answer: Don't panic. If you send the item back to us you can either exchange the item or have a full refund (please fill in and enclose the form attached to your despatch note).

What is Boden's address?

Answer:If you are returning goods for refund or exchange please send them to:

J.P Boden
180 Armstrong Road
Pittston
PA
18640-9628

Do you have a shop?

Answer: We do not have a shop in the US. We are fundamentally a Mail Order Company.

Is Johnnie married?

Johnnie is very happily (most of the time) married (to Sophie) and has three children (Anna, Katie, and Stella).

Where are your clothes made?

Answer: We source from all over the world - Great Britain, Europe, Far East, with many fabrics coming from Europe. Quality is the most important criterion for factory selection (something which is now - sadly - hard to find in the UK). I'm afraid our telephone operators are unable to say where each individual garment is manufactured.

Are Boden concerned about ethical trading issues?

Yes.

We expect the people who make our products to be treated with dignity and respect by their employers. We have a code of conduct for all our suppliers and audit them periodically to monitor compliance. Our code of conduct covers the standards for:

• Health, safety and hygiene;
• Wages and benefits;
• Working hours; and
• Freedom of association;

And the prevention of:

• Forced labour;
• Child labour;
• Unfair Discrimination; and
• Harsh treatment.

Can I use any of the images in the catalogue or on the website?

All photographs used in the catalogue and website are originated by Boden and the photographer and as such, they are protected by copyright. This copyright belongs to Boden and the photographer, and restricts any third party reproduction without permission.